System Upgrade Guide

eStatements

If you are enrolled in eStatements and have not already done so please download or print at least 12 months of your eStatements as you will no longer have access to them after January 31, 2021.

Become familiar with our NEW “It’s Me 247” Online Banking 

Take a tour of our NEW online banking platform by clicking here for a helpful video and detailed instructions. We’ve also included an introduction in this publication. It’s Me 247 is coming to you on February 2, 2021. 

Online Banking 

Account Alerts and Account Nicknames will need to be re-established in It’s Me 247 so it is important to make note of your current set-up. 

Beginning February 2, 2021, you can view your canceled checks through It’s Me 247 online banking. Canceled checks will be viewable in your checking account history for a period of twelve months.

Bill Payment

LiFE’s current bill pay provider will remain the same, but starting February 2, members will be able to access electronic bill payment by logging in to It’s Me 247 and clicking the “Pay Bills” tab.

 

Online Banking Enrollment Instructions

As a result of our System Upgrade you will notice a new, enhanced online banking platform on February 2, 2021 “It’s Me 247.” As such you will need to re-enroll in this service when you access it for the first time.

NOTE: The current link to online banking will no longer be available. Please access It’s Me 247 from our main website, LiFEFCU.com.

From there enter your account number — also referred to as the member number — as the temporary username (You will be required to establish a new username after you change your password). Use the last four digits of the primary account holder’s Social Security number and four-digit birth year as the password. You will be prompted to change your password at this time. (For your security, passwords must be a minimum of six characters and contain a combination of three of the following in the password: lowercase letter, uppercase letter, number and special character.)

For video tutorials on how to login for the first time to It’s Me 247 and other features, visit the “videos” link on the System Upgrade page of our website — LiFEFCU.com.

Mobile Banking

On Tuesday, February 2, you will be able to take care of all of your mobile banking needs using It’s Me 247, optimized for mobile. Just use your mobile device to visit LiFEFCU.com and click on It’s Me 247 Online Banking to get started. Click here to learn about mobile app basics. We will keep you posted when our Android and Apple mobile Apps are available. It’s Me 247 is Online Banking Your Way!

It’s Me 247 is online banking your way!

It’s Me 247 allows you to bank online, when and how you want. It’s online banking made with you in mind. With the all new It’s Me 247, LiFE FCU members can... 

  • Apply for a loan
  • Check balances
  • View the date and amount of their transactions, including deposits, withdrawals and transfers
  • Verify certain checks have cleared
  • Read a message from the credit union
  • Stop payment on a check
  • View eStatements
  • Pay bills online
  • View images of canceled checks
  • Transfer funds between accounts, enter text that describes a transaction at the time of the transfer
  • Make loan payments from funds in their account
  • Set up or change automatic transfers
  • Request that a credit union employee contact them
  • Set up eAlerts
  • Print loan coupons
  • View dividend details on open and closed accounts
  • Sign up to receive eNotices
  • Adjust how paycheck and other electronic deposits are handled
  • Download transaction information to a Comma DelimitedFile (.CSV), or as a Quickbooks/Quicken compatible format
  • Review loan payoff amounts/due dates
  • Check current loan/savings/certificate rates
  • Initiate opening of additional savings accounts
  • Change your username, change password and securityquestions, receive reminders to change password
  • Choose personal preferences, ex. background color, photo album and starting page.
  • View annual dividends and interest info
  • Assign nicknames to their accounts
  • View pending ACH transactions
  • Get educated on password strength
  • View amount applied to interest and principal in a loan payment

    • What will stay the same

    Account Numbers

    Your existing account number(s) will remain unaffected by our computer System Upgrade.

    NOTE: Though your base member account number will not change, the account suffixes will be changing. Before setting up any new direct deposits (after February 1, 2021), electronic transactions, or ordering checks, please contact us to verify you have the correct information.

    VISA® Credit Cards

    Your existing credit cards will continue to work after our computer System Upgrade. Personal Identification Numbers (PINs) also remain unaffected.

    Checks

    Although your account number remains the same after the system upgrade, the MICR number on your checks will change upon re-order. Please contact the credit union before setting up any new direct deposits or electronic transactions to obtain the correct routing number and account number. You can continue to use your current supply of checks.

    Direct Deposit of Payroll, Pension, and Social Security

    Your direct deposits will continue to post to your account as they do today.

    The entire LiFE FCU staff would like to thank you in advance for your patience and understanding as we work through our System Upgrade. Wait times at our branches and telephone hold times may be longer than normal as we assist our members with our new and improved services.